Privacy policy
Last updated: 1 September 2026. Short version: we collect the least we can get away with, we do not sell any of it, and you can ask us to delete it.
1. What this website collects
Almost nothing. This site has no database, no account system, no analytics script and no advertising pixels. The order and trial forms do not send anything to a server of ours — they compose a WhatsApp message on your own device and open the chat. Nothing you type is stored on this website.
The site does store one small item in your browser's session storage: the plan you clicked, so the order form arrives pre-filled. It disappears when you close the tab and never leaves your device.
Fonts are loaded from Google Fonts, which means Google's servers see your IP address when the page loads. If you would rather avoid that, the fonts can be self-hosted — ask us and we will do it.
2. What we collect when you buy
- Contact details — the name and WhatsApp number you give us, so we can deliver your login and support you.
- Order details — which plan, which device, what you asked for.
- Payment reference — the transaction ID or reference for your payment. We never see or hold your full card number; that stays with the payment provider.
3. What the service records while you watch
The streaming panel records technical session data: connection and disconnection times, the IP address the connection came from, the server that handled you, and the player you used.
We keep this for two reasons and no others — troubleshooting a complaint ("it froze at 9pm last night" is only answerable with this data), and detecting a login being shared across cities. We do not build viewing profiles from it and we do not sell it.
4. How long we keep things
- Technical session logs: 90 days, then deleted automatically.
- Contact and order details: for as long as you are a customer, plus 12 months afterwards in case you come back or raise a dispute.
- Payment references: as long as local tax and accounting rules require.
- WhatsApp conversations: held in WhatsApp under their own policy, which we do not control.
5. Who else sees it
Our payment provider Stripe sees what it needs to process a card payment — we never receive or store your card number. An Interac e-Transfer shows us only the name and email your bank sends with it. Our server hosts necessarily process traffic. Beyond that, nobody — we do not share, rent or sell customer data to anyone, for any purpose.
We will disclose data if a valid legal order requires it. We will tell you if that happens, unless we are legally forbidden from doing so.
6. Your rights
You can ask us to show you what we hold about you, correct it, or delete it. Message us on WhatsApp from the number you signed up with. We answer within seven days.
Deleting your data means closing your subscription — the login is the record — so we will confirm with you before doing it.
7. Children
The service is sold to adults. We do not knowingly collect data from anyone under 18. The library contains material intended for adults; parental controls are available in most player apps and we will help you set them up.
8. Changes
If this policy changes, the date at the top changes with it. Material changes are announced to active subscribers on WhatsApp.
9. Contact
Privacy questions or requests: message us on the WhatsApp number on the contact page.